The ITIL Essentials training is a certification (optional) course which helps to build up the fundamental of the best practices in the IT Infrastructure Library.
It focuses on the core Service Support and Service Delivery ITIL®
processes, and an introduction to the challenges and decision-making processes involved in planning an ITIL-based process implementation.
This course leads to the Foundation Certificate in IT Service Management from EXIN.
It gives a broad coverage on the followings:
· Understand ITIL® and what it can do for Service Management.
· Understand how to implement ITIL®, maximize your benefits while
minimising your risks and costs.
· Understand leadership’s role in the successful application of ITIL®.
Full-time
Course : ITILv3 Foundation
Duration : 3 Days
Start of Course : 9th Feb 2009 to 11th Feb 2009, 27th Apr 2009 to 29th Apr 2009
Time : 9am to 5pm
Fees : Call or email us now!
Part-time
Course : ITILv3 Foundation
Duration : 3 full day lessons on a weekend
Start of Course : 7th, 14th, 15th Mar 2009
Frequency : 2 Saturdays and one Sunday
Time : 9am to 5pm
Fees : Call or email us now!
visit us at www.techmaxima.com for more details
Hurry! Limited seats, book your place now!
For enquiries, call at 6324 9683 or email to training@techmaxima.com
